I added some custom code into my shopify page to show a video.
However the video doesn’t seem to auto play. (I’m using the venue theme) the only way it works is to hit the play button.> > I use the same code on another store (which uses a different theme) and it works without any issues.> > Can anyone help?> > Thanks
sorry for that issue, some device doesn’t support autoplay
Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community! 
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
Hi @kooger21 welcome to the Shopify Forum.
Some thoughts on this:
-Make sure to add the autoplay attribute in your code you can also remove the controls if you don’t want them.
-Some browsers might no allow autoplay in all situations, please try another browset just in case
-alternatively you can use software that hosts the video like wave.video that is easier to setup.
Hope it helps
Happy Sales,
Lanzi
Pd: If this answer helped you please accept it
Hi, this does actually appear to work, thank you for this, however when you view it on mobile it doesn’t fit the page very well, any ideas how i can have this re-sized? Thanks