FFCH
January 17, 2023, 4:20pm
1
Hello, how can I make it possible to open the PDF documents, so that the correct content is displayed?
This is the case with my order confirmations, which I send to the customers.
Only the following is displayed, see pictures.
Thank you very much!
That’s what my customers see:
2 Likes
If your pdf is not over 20M, you can upload it to the shopify server, then copy the link and send it to your client, who will be able to open the pdf file properly!
The same problem on multiple stores. it worked ok before yesterday. Now there are only blank pages in PDF document.
1 Like
FFCH
January 18, 2023, 2:13pm
4
Hello @Simonsron ,
Thank you very much for your respond. How can I do that exactly? Do you have a step by step list?
thank you!