Since my shipping origin is my home address, I don’t want it to be displayed anywhere. Where will my shipping origin be visible to customers? And how can I hide it if I want to?
Topic summary
Concern: A merchant using their home address as the shipping origin asked if customers can see it on the order page and how to hide it.
Clarification: In Shopify, the shipping origin address is not visible to customers. It’s only shown to the merchant within the Shopify Admin. Customers only see their own shipping and billing addresses on the order summary/confirmation pages.
Evidence: A screenshot of a development store’s confirmation page was provided to illustrate. The pickup section shown is custom to that store and can be ignored.
Outcome: No action or settings are needed to hide the shipping origin; it is never displayed to customers. The question is resolved with no remaining issues or disagreements.
Hey @Jillian12231 ,
Customers will not be able to view your shipping origin address; it remains visible only to you in the Shopify admin. They can only see their own shipping and billing addresses.
Here’s an example of the order summary/confirmation page on my development store (you can ignore the pickup information section as this was modified specifically for my store!)
Hope this helps!