In the set up payment process it said that I will not be able to receive any money until I complete the payment process. However I didn’t pay much attention to it and ran the store and everything. Will I get all the money from the sales I made after completing the payment process or only the up coming ones (hopefully) after I complete it ?
Hi, @Mohamad11 . I’m happy to look into this with you! I just have a few questions to make sure I’m giving you helpful advice going forward.
- Which payment gateway or payment provider are you setting up and hoping to use? Are you speaking about Shopify Payments?
- What are the payment and order status’ for the orders you’ve accepted? For example, when you go to your Orders page in your Shopify admin and view your orders, are they appearing as “Payment pending” or with any other notes?
Once I have more context I can share more information to help you out with this. That being said, if you’re trying to use Shopify Payments and have accepted orders before completing your account set up, your payments would be in a pending state until you’ve completed your account set up and added your banking information. Once your set up is complete we would attempt to deposit the pending funds. This attempt will usually be made within 3 business days, but the exact timeline would depend on your payout schedule.
Please let me know if you have any questions in the meantime!
What payment processor name do you integrate at the first place ( do you integrate 2D or 3D payment gateway)