Let’s say theres an app with 3 pricing plans (and none of them are “free” plans.
Basic: $9
Advanced: $39
Expert: $199
But they have a 14 day free trial.
Will they automatically take money from my Shopify Payment Method once the trial ends?
Let’s say theres an app with 3 pricing plans (and none of them are “free” plans.
Basic: $9
Advanced: $39
Expert: $199
But they have a 14 day free trial.
Will they automatically take money from my Shopify Payment Method once the trial ends?
Hi @AndySano
Thank you for your question.
If you don’t choose a pricing plan during your free trial, then your account will be frozen at the end of the free trial. You won’t be charged for anything when your free trial expires. If you do choose a pricing plan before the end of your free trial, then you need to manually pause or close your store.
I hope that this answer finds you well.
I’m asking about Shopify Apps, not Shopify itself.
Or are you saying Shopify Apps will actually close the store?
Hi @AndySano
Thank you for getting back to me.
Most of the apps won’t take away money from you if you don’t subscribe to their pricing plan after the trial period ends. But be careful, make sure you’re clear on the terms of the trial period. If you sign up, make a note on your calendar to remind you to cancel. If you can’t cancel, call your credit card company and ask them to stop the payments.