A merchant sought a unified solution for customers to check gift card balances across multiple sources—including manually issued Shopify gift cards and those from apps like Giftkart, Aftership Returns, and Smile.io. The challenge was that existing app-specific balance checkers couldn’t access cards issued through other platforms.
Resolution:
Developer Kalen Jordan (Flow-Helper.com) successfully built a custom solution that consolidates balance checking for all gift cards stored in Shopify’s backend, regardless of their origin.
The merchant confirmed the solution works as intended.
Alternative Option:
The Givy app was mentioned as an existing solution that checks balances for any store gift card, not just those created within Givy itself. It also offers additional gifting features for products and subscriptions.
The discussion reached a successful resolution with a working custom implementation.
Summarized with AI on October 24.
AI used: claude-sonnet-4-5-20250929.
Does anyone know if there is an app out there, or if there is someone who could develop a feature in our webstore, where customers can go to one page and check their gift card balance, regardless of whether the gift card was issued manually, or through an app. We want them to be able to check the balance of ANY gift card that resides in the backend of Shopify.
Some of the ways we currently issue gift cards include the following:
Giftkart
Manually through Shopify
Aftership Returns
Some of these apps have a way to check the balance for THEIR gift cards, but none of them can check the balances of cards issued from the other apps. We want to make it simple for our customers, and have one page where they can check the balance of any card that is stored in the back end of Shopify.
Please let me know if you have any advice on this -
Yeah I should be able to build that out for you, assuming that we can get access to those gift card amounts from those apps via an API or metafields or something like that.
If anyone else is looking for this feature, Kalen from https://www.flow-helper.com/, built a great solution for this for our store! It does exactly what we wanted it to do.
Just going to mention that Givy’s check balance page checks any gift card on the store, not only ones created in Givy. Good option for those who also want a great gift card gifting flow, and product / subscription giftint.
