Hello! I’m new to Shopify and noticed that when I’m working within the app, my “You May Also Like” section appears below my product description correctly. (I only have 3 products so far, and two appear below.) However, when I save and view the live website, it’s only showing one product below, and when I choose a different product, they go away altogether. Why is it showing up correctly in the shopify app, but not on my website, after refreshing and getting rid of cookies?
Topic summary
A new Shopify user is experiencing a discrepancy with the “You May Also Like” product recommendation section.
The Issue:
- Within the Shopify app editor, the section correctly displays two related products (out of three total products in the store)
- On the live website, only one product appears, and sometimes none show up when viewing different products
- The problem persists even after clearing cookies and refreshing
Current Status:
- The user plans to add only one additional product soon
- They’re seeking help to customize the section for proper display
- They’ve also requested clarification on product tagging and collection assignment, which likely affects how recommendations are generated
The discussion remains open, with the user awaiting guidance on customization and best practices for product organization.
Thanks for your message! Yes, you understood me perfectly, thanks for rephrasing it so clearly. I will probably only be adding one more product in the near future, so I think I might need to customize this section so it displays the other products. Can you help me with that, and also explain more about “Ensuring all your products are properly tagged and assigned to collections”? Thanks!