hey Shopify support i have just opened my Shopify payment account and I have passed the Authentication code and submitted my driver license and proof of address after that they told me Your payouts from Shopify Payments are on hold while we review your account and I should contact the support there is no documents you want me to submit all done I hope this can be solve soon thank you
Hey, @bradleyandre001 !
Since the notification in your admin has advised you to contact support, this is the next best step in this situation. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
As this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!