I’m trying to create a private app that requires the delivery instructions for each order. Any guidance on where this is accessible at least in the REST API? I’ve checked the order APIs already.

Sad to hear that but thanks for the response! At least I didn’t spend too much time searching for something that isn’t available yet

Hey _JB, Sorry to post on a “closed” discussion, but I am also very keen on getting the delivery instructions including in the shipping information for an order. Would you have any idea if and when this may be included in the orders api? Thanks for your time.

Hi JB and Shopify team, We would like to add support to this request as well. This has been a recurring ask from many merchants using the new Local Delivery Option. Currently, there is no way to access this without checking each order individually. A Delivery Instructions field in the Order API w…

Hi @Kasuteh , I had the same problem. What I did was enable the COMPANY field in Checkout, and changed the “company” text to “Special Delivery Instructions”. Hope it works for you!

We were trying to look for access to the pickup location as well! The implementation of this would be really appreciated! :slightly_smiling_face: Thanks for the answer.

Adding another vote for this feature. This is quite a frustrating limitation when using Local Delivery.

yes, or at least allow the delivery instructions to be printed on the POS receipt. At the moment there is almost no way for our delivery employees to know what they need to do

Hi @JB Is there any update on the availability of this feature? It’s nearly impossible to have to open up each order individually to get this information where a simple export would save hours of effort for us. Thanks

+1 We use the orders API to put all the order information into one view for the shop owner. They need this information as well. Currently they have to manually click into each local delivery order in Shopify. Thanks Adam

API access to delivery instructions for orders

Retired Boards Appdev Customers Discounts And Orders

_JB June 2, 2020, 7:48pm 2

Hey @Kasuteh ,

Data relating to our new Local Pickup feature isn’t currently available through the API. If/when this is implemented, it will be announced in the changelog.

Topic		Replies	Views
Delivery Instuctions access in Orders API Customers Discounts And Orders	1	45	October 5, 2020
Get Delivery Instructions added in Local Delivery Shipping Method using REST/GraphQL API Payments + Shipping & Fulfilment checkout , fulfillment	1	56	October 4, 2023
How to fetch delivery instructions with Shopify Flow? Shopify Plus flow	17	299	June 28, 2024
How to get customer's delivery instruction via api Graphql Basics And Troubleshooting	0	127	December 7, 2021
How to fetch the local delivery instructions through the REST-API or GraphQL? Technical Q&A	1	68	August 11, 2021

API access to delivery instructions for orders

Related topics