1000 visitors in 3 days and 2 sales, why?

Topic summary

New Shopify perfume store: ~600 visits, 30–40 add‑to‑carts, 0 checkouts after two initial sales; a drawer cart and review badge were recently added.

Consensus: this is a conversion friction issue, not a traffic issue. Pause ads until the checkout/cart “leak” is identified and fixed.

Suspected cause: the new drawer cart. Recommended to run an A/B test (split traffic 50/50) between the drawer cart and a standard cart page to see which drives more checkouts; this is core CRO (Conversion Rate Optimization).

Product page problems: unclear full‑screen image, sparse content, indistinct form, missing additional images/sections. A screenshot is central to this point. Add richer descriptions, reviews, logo/text sections, and complementary visuals.

Trust/legitimacy: use a domain email (not Gmail), add contact info (phone), business registration details, clear return/refund policies, secure payment badges, and display total costs early. Enable guest checkout; avoid surprise fees.

Cart/checkout optimization: progress bar to free shipping/discount thresholds, show complementary products/upsells and bundles, add urgency (limited offers/low‑stock), activate abandoned cart emails/SMS, and improve mobile speed.

Analysis/user testing: check if visitors include bots/crawlers; use analytics and behavior tools (GA4, Hotjar, Crazy Egg) and real user tests to find drop‑offs.

Status: no resolution yet; multiple action items proposed. Key question remains whether the drawer cart is causing the abandonment.

Summarized with AI on November 25. AI used: gpt-5.

Hello

I’ve had my shopify store (not dropshipping) running for 3 days now, got 2 sales in the first 30 minutes of it opening, since then, nothing. I’ve ran ads on the first two days, got 600 visits and around 30-40 product in carts, and none of them got to checkout. I have free 1-2 days shipping, and pretty much the lowest prices in the country. Is there any other tips to make my store’s conversion rate better? I’ve recently added drawer cart and reviews badge, but I don’t know what I can improve on anymore. should I just run more ads?

1 Like

the website is: crescent.hu

You just have to do the work and build the experience of what doesn’t work.
https://community.shopify.com/search?q=no+sales

No sales / low sales is a cliché thought process, wrong questions get wrong answers.
Having a store isn’t magic.
Fixing revenues problems is not solely solved by any bullet points like “show reviews” , “make button green” that your gonna get from the bot/boilerplate responses.
If it was fixed with only a checklist every other post here would be from millionaires doing X thing that fit every situation perfectly.

Think it through if a feedback forum led to revenue gains it would be the most popular spot on the internet instead of a graveyard of defunct stores and bad advice.

Learn from the failures do the research https://community.shopify.com/search?q=no+sales

3 Likes

That would be great, thank you.

Hi @crescenthu

I have to second all that @PaulNewton said, search topics, learn, apply to your store.

And I think I saw one of your posts about full-screen image, and that is still not solved on the product page. Check screenshot

Where is a product, what are those features, form not so distinct. Where are the other images? That product page will not convert. you need more sections, more content, a reviews app, maybe instead of those features on the image make a logo/text section.

Your brand name idea is not bad, but the about us page need to be better, and always put one of those sections to the homepage. But most of the text looks like AI-generated and it does not say almost anything about you, (team of two). With that you can not connect with people. Also, contact information, you do have a phone but email, please change to your domain email not a GMail, but also you could add an address and business name, registration name if possible.

One more note, check those 1000 visitor, where are they from, that could be a large number of people using scripts to get new stores, then use for spam, plus crawlers and robots.

Good luck, you have a solid base but it needs more work.

2 Likes

Congrats on getting those first sales! From what you’ve described, it looks like people are interested but something is stopping them at checkout. A few things that usually help:

  • Make sure the checkout is simple and clear. Even small things like extra steps or surprises in shipping can make people leave.

  • Trust matters. Reviews are good, but also show secure payment options and clear return policies.

  • Try urgency—like low stock alerts or limited-time offers.

  • Cart recovery emails work really well for people who add items but don’t buy.

  • Look at analytics to see exactly where people drop off, and test small changes on product pages or buttons.

Running more ads might bring more visitors, but fixing these small points usually helps convert the ones you already have.

1 Like

@crescenthu

This is a fantastic problem to have because it’s so specific and solvable. Randysales is 100% right- you have a “leak,” and you shouldn’t spend another pound on ads until you plug it.

I saw you mentioned you “recently added [a] drawer cart.”

The core question you have to answer is: Did that new drawer cart cause this 100% checkout abandonment?

You’re currently guessing. The only way to know for sure is to stop guessing and start testing.

I’m the developer of SplitSmart, a no-code A/B testing app. I would be happy to personally, 1-on-1, help you set up a test to get a real answer.

We could set up a split test in 10 minutes:

  • Version A: Your new “drawer cart” (the suspect).

  • Version B: A standard, dedicated “/cart” page.

We’d then send 50% of your traffic to each and see which one actually gets people to the checkout page. This is exactly what CRO (Conversion Rate Optimization) is for.

Happy to help you set this up, no strings attached. You’ll have a data-driven answer in a couple of days.

2 Likes

Hi @crescenthu

Concentrate on alleviating pain points and building trust to raise conversions. Emphasize obvious value, speedy delivery, and great prices on the front page. Product pages should be optimized with short descriptions, good quality images and reviews (when available). Streamline checkout, display totals up front, and employ retargeting emails for abandoned carts to recoup lost revenue.

Hii,

I know how annoying it feels when you get a lot of traffic and add-to-carts, but the orders suddenly stop. This usually means something small in the buying flow needs fixing, not that your product or ads are bad. You can do the few things like:

Walk through your own checkout like a new customer

Do this on both mobile and desktop:

Add a product to cart - click checkout.
Check if anything feels confusing, slow or ‘off’:
Do you have to create an account? If yes, enable guest checkout.
Any surprise fees/taxes at the last step? Be very clear about total cost earlier.
Are all the payment methods people expect available (card + PayPal / local wallet, etc.)?

Make it feel 100% safe to pay

People are ready to buy they added to cart, but may not fully trust yet:

Add clear trust signals near the checkout/cart:
‘Free 1–2 day shipping, no hidden fees’
Return / refund policy in one simple line
Small security badges and ‘Secure checkout’ text

Reassure on pricing and delivery

You said you have the lowest prices and fast shipping but the customer only knows that if you say it clearly:

On product page and cart, repeat:
‘Free 1–2 day shipping, nationwide’
If your niche is competitive, add a short ‘Why us’ section on the product page or above the cart.

Recover people who already added to cart

Since you had 30–40 carts:

Turn on abandoned checkout emails.
If possible, connect basic remarketing ads to show them the same product they left in the cart.
If you’d like help on the speed side, you can also take a look at the Website Speedy App. It focuses on speeding up stores especially on mobile without you having to change your theme or design.

Hey @crescenthu

Hold off on running more ads right now. You’ve got a conversion problem, not a traffic problem. You brought in 600 visits and got 30-40 add-to-carts, which means people are interested in your products. But none of them made it to checkout. That’s a massive red flag that something is breaking down in your cart experience, and throwing more money at ads isn’t going to fix it. You’ll just be paying to send more people to a store that’s not converting.

First thing, you’re selling perfumes. That’s an emotional purchase. People aren’t just buying a bottle of fragrance, they’re buying confidence, memories, an identity. Your store needs to communicate that feeling.

The bigger issue is what’s happening in your cart. You added a drawer cart, which is good, but you’re not using it to push people toward checkout. When someone adds a perfume to their cart, that drawer opens up and then what? You need to give them a reason to either add more or complete the purchase right then.

A progress bar showing how close they are to free shipping or a discount threshold makes a huge difference. When someone sees they’re ten or fifteen dollars away from hitting that goal, they’ll add another item. Without it, they don’t even know the incentive exists.

You should also be showing complementary products right there in the cart. Someone adds a men’s cologne, show them a travel size or a different scent in the same line. Someone grabs a women’s perfume, suggest a matching body lotion or a sampler set.

These are natural pairings that increase your average order value and make the shopping experience feel more complete. Right now you’re leaving that money on the table because people don’t see what else you have that works with what they just added.

Here’s something that’ll save you from making an expensive mistake. Don’t start installing separate apps for progress bars, upsells, product recommendations, and all the other cart features you need. That’s how you end up with five or six monthly subscriptions eating into your margins before you’ve even figured out your profitable customer acquisition cost.

Get something like iCart that bundles all that functionality in one place. It’s cheaper, keeps your site fast, and you’re managing everything from one dashboard instead of jumping around between different tools.

Fix these conversion issues first, then go back to ads. You’ve already proven people will click and add to cart. Now you need to figure out why they’re not buying, and it’s almost certainly something happening in that cart-to-checkout flow.

Get that sorted and your ad spend will actually turn into revenue instead of just expensive data.

1 Like

It sounds like you’re getting traffic and engagement, which is a good start—but the drop-off before checkout suggests there might be friction in your checkout process or uncertainty about buying. Here are some tips to improve conversion rates:

  1. Check your checkout experience

    • Make sure it’s simple and fast. Too many steps, mandatory accounts, or confusing forms can cause drop-offs.

    • Test it yourself as a customer and see if anything feels off.

  2. Build trust and credibility

    • Include clear product descriptions, high-quality images, and videos if possible.

    • Display trust badges (secure checkout, money-back guarantee).

    • Highlight reviews prominently; consider adding user-generated content.

  3. Address hesitation triggers

    • Offer clear shipping timelines and policies upfront. Even if it’s fast, showing exact delivery dates helps.

    • Consider adding limited-time offers or low-stock indicators to create urgency.

  4. Optimize for mobile

    • Many users browse on mobile—ensure your store is fast, readable, and easy to navigate.
  5. Recover abandoned carts

    • Enable automated abandoned cart emails or SMS reminders to capture lost sales.
  6. Test pricing and value

    • Sometimes even low prices don’t convert if customers perceive low quality. Highlight value, bundles, or bonuses.
  7. Run more targeted ads

    • Ads are only effective if your landing page converts. Focus first on improving conversion rate, then scale ads.

    • Consider retargeting visitors who added items to cart but didn’t purchase.

In short: focus on reducing friction and building trust before pouring more money into ads. Even small changes can dramatically increase your conversion rate.

Hey!
With numbers like yours, the problem isn’t traffic. It’s usually on-site friction that stops people from moving from cart to checkout.

A few quick things you can try:
• Make sure the checkout flow is simple and not too many steps.
• Show shipping and return info clearly above the fold.
• Add a bit of urgency or extra value on the product page.

Also, stores with high add-to-cart but low checkout often convert better when you use bundles or small incentives like “Buy 2, save X”. It gives shoppers a stronger reason to complete the purchase. If you want, I’m happy to check your setup and suggest what works best.

I wouldn’t run more ads yet. Fix the on-site flow first, then scale.

Hi @crescenthu,

Some people mentioned that fixing things like badges, social proof, and similar elements isn’t enough for a store to truly grow — and I completely agree.

You need to look at the entire customer journey, from a visitor discovering your brand to becoming a repeat buyer.

One of the best ways to uncover what’s actually blocking conversions is user testing:

Direct Feedback:
Ask friends or family who match your target audience to test your store and share honest feedback. This often reveals confusion points or usability issues you may have overlooked. Offering a small incentive can encourage deeper participation.

Professional Testing:
If you don’t have access to suitable testers, platforms like UserTesting can connect you with real people who record their experience and give detailed feedback.

Visitor Behavior Tracking:
Use tools like GA4, Hotjar, or Crazy Egg to understand:

  • Traffic Sources: Where visitors are coming from
  • User Flow: How they navigate your site
  • Drop-off Points: Where they leave without purchasing

Once you gather this data, you’ll be able to target the real issues and improve your conversion rate more effectively.

Help it helps!