5hit Store

Store Feedback

Topic summary

A user reports that someone fraudulently created an account using their email address without authorization. They express frustration with the support system, which required creating an account and interacting with an automated chatbot before accessing help.

Recommended steps provided:

  • Request account deletion by logging in or emailing the business directly
  • Use password reset to gain access, then change email or close the account
  • Search for direct contact methods (email/phone) if website support is inaccessible
  • Mark emails as spam as a temporary measure

The issue remains unresolved and awaits further action from either the user or the company’s support team.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Someone has used my email to create an account with this 5hit business. Sort it out. There’s no support had to create an account to access support after talking to a fuc3ing robot and still can’t access the support.

2

Hi @5hitcompany

If someone used your email to create an account on the 5hit Store without your consent, follow these steps:

1-Request Account Deletion:

  • Log in using your email and request account deletion or email the business to report unauthorized account creation.

2-Reset Password:

  • Use the “Forgot Password” option to reset access, then change the email or request closure.

3-Contact Support:

  • If unable to reach support via the website, search for direct contact methods like email or phone from their official page.

4-Block Future Emails:

  • Mark their emails as spam if you cannot resolve the issue promptly.

If you have other questions, feel free to ask me.

Best regards,
Daisy