A complete list of support resources for your Wholesale Channel transition

Shopify Plus
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Our team is committed to help you plan a successful migration and get up and running on B2B on Shopify quickly. To ensure a successful transition, we highly recommend utilizing the following support resources:

  • Live Support
  • Short Video Tutorials
  • Product Guides
  • Webinars
  • Help Docs

Live Support:

  • B2B Partners & Agencies: Reach out to your agency for help transitioning your data and setting up your custom B2B store. If you don’t have a dedicated agency, contact a B2B-specialized Shopify partner.

Short Video Tutorials:

  • Transfer Wholesale Data from the Wholesale Channel to B2B on Shopify: Watch this five-minute video to learn how to transition your wholesale data (including customers, price lists, and orders) from the Wholesale Channel to B2B on Shopify, using our migration tool.

  • Customize a Blended Store: Learn how to customize your blended store to tailor store content to the different needs of your buyers (B2B vs DTC, or individual markets).

  • Segment Product Availability: Learn how to segment product availability between your B2B and DTC stores.

  • Search for B2B Customers in the Customers Index: Familiarize yourself with the process of searching for B2B customers within the Customers Index of the Shopify admin.

Product Guides:

  • B2B Feature Guide: Get answers to frequently asked questions and see how you can implement commonly used features of the Plus Wholesale Channel in B2B on Shopify, including minimum order totals, new customer account requests, customer-specific shipping methods, and more.

  • Comprehensive Migration Kit: This comprehensive guide contains everything you need to know about transitioning from the Plus Wholesale Channel to B2B on Shopify, including steps for migrating,links to helpful resources, useful checklists for assessing your current wholesale setup and requirements to map your migration path, and more.

  • Blended vs. Dedicated Stores: Understand the differences between blended versus dedicated stores, and the key considerations behind choosing one format over the other.

  • Compare B2B on Shopify to the Plus Wholesale Channel: Review the differences between the Plus Wholesale Channel and B2B on Shopify, our premier wholesale offering built into the core of our platform.

Webinars:

  • Migrating to B2B on Shopify: This introductory webinar will give you an overview of our premier wholesale offering, B2B on Shopify, along with a walkthrough of blended vs dedicated stores and the steps to transition your existing wholesale data. A Q&A with the B2B product, marketing, and engineering team is also included at the end of the session.

  • Your Top B2B Migration Questions Answered: This webinar walks you through answers to the top questions about transitioning from the Wholesale Channel to B2B on Shopify - including blended vs dedicated stores, customizing blended stores, understanding Catalogs, logins and landing pages, and order minimums and maximums. A Q&A with the B2B product, marketing, and engineering team is also included at the end of the session.

Help Docs:

Wholesale Channel Migration

B2B on Shopify

#### FAQs:

Review the frequently asked questions about the deprecation of the Plus Wholesale Channel and transitioning to B2B on Shopify.

Are there other support resources you’d like us to make available to you? Let us know in the comments below.

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Great resources and information for Shopify Plus merchants and developers migrating from the old wholesale channel or just interested in the new B2B features!

There are also new B2B specific apps starting to come out using Shopify’s B2B APIs. For example we recently launched our new Onboard B2B app to help with company applications and self management of company locations and contacts. Matrixy is also a great option for any import/export needs for B2B companies, locations, contacts, etc.