I am in the process of setting up a Shopify store. On the Markets tab I want to change my primary active market. I read through the discussions and it says that I need to click on the active one and click edit but I don’t have an edit option (just preview).
There are two markets that appear as inactive and it says that they are inactive because I have not added shipping rates. However I have not added shipping rates yet for any of them (including the one that appears as active).
How do I remove my current active market? How can I make the inactive markets active?
On my end, I don’t see three dots next to the active market. Everything that appears is as per the screenshot. Normally, I think I should be able to click on the active market and in the upper right corner there should be three tabs: preview, more actions, active (or inactive). However, when I click on it I don’t have these three options, I only have the Preview option as per the screenshot.
I originally started setting up the store when I was in Bulgaria. I have changed the location everywhere in the settings and have put Australia as primary location. So I have the feeling that this issue comes from somewhere else in the settings. Is there a chance that the platform thinks that I am setting up a physical store? I wonder if that has sth to do with the issue.
Your currently active market is the default and cannot be removed. To enable other markets, first add shipping rates under Settings > Shipping & Delivery. Once the rates are set, you will be able to activate those markets.