Active/Inactive Markets

I am in the process of setting up a Shopify store. On the Markets tab I want to change my primary active market. I read through the discussions and it says that I need to click on the active one and click edit but I don’t have an edit option (just preview).

There are two markets that appear as inactive and it says that they are inactive because I have not added shipping rates. However I have not added shipping rates yet for any of them (including the one that appears as active).

How do I remove my current active market? How can I make the inactive markets active?

Hi,

Thank you for your reply!

On my end, I don’t see three dots next to the active market. Everything that appears is as per the screenshot. Normally, I think I should be able to click on the active market and in the upper right corner there should be three tabs: preview, more actions, active (or inactive). However, when I click on it I don’t have these three options, I only have the Preview option as per the screenshot.

I originally started setting up the store when I was in Bulgaria. I have changed the location everywhere in the settings and have put Australia as primary location. So I have the feeling that this issue comes from somewhere else in the settings. Is there a chance that the platform thinks that I am setting up a physical store? I wonder if that has sth to do with the issue.

Hello, I have the exact same problem and was wondering if you have found a solution yey?

Hi, Unfortunately not. I ended up deleting the store and starting over.

Hi,

I also have this issue. My ‘active’ is in United Kingdom, but how do I change this to a different location?

Your currently active market is the default and cannot be removed. To enable other markets, first add shipping rates under Settings > Shipping & Delivery. Once the rates are set, you will be able to activate those markets.