How do I add a second Order confirmation email?
Hi,
You need to go into your Shopify admin and navigate to Settings > Notifications. Then click on ‘Add recipient’ in the Staff order notifications section.
Select ‘Email address’, input the new email address you want to send order notifications to, select from which location or web orders should receive these notifications by choosing from the list provided (you can also opt for All), and finally confirm by clicking ‘Add an order notification’.
If you want to customize and send notification emails to your customers, you can use Shopify platform or third-party apps. Here are further suggestions:
- Go to the settings page of your Shopify Admin Panel, and do as follows:
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You can also use Shopify Email or third-party apps like Klaviyo if you want to send customized messages or campaigns manually. Using Shopify Email is a great way to send marketing emails, announcements, or custom messages to your customers — all directly from your Shopify admin. You can create a campaign–choose an email template–customize the email content–select your recipient segment–click send or schedule it for later
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You can use Shopify’s built-in system for manual emails, and let ParcelPanel handle post-purchase updates automatically to reduce support tickets and keep customers informed in all the way of the delivery process. Your customers will be able to check their tracking information in your branded tracking page or email entrance, with awareness about the estimated delivery date. If you’d like to use it, you can try it Here recently with a 40% discount and a 14-day free trial.
Also, you can customize and add any shipping status here if you want to send more emails to your customers:
Hope this information help,