App subscription approval fails on new Plus development stores

Technical Q&A

Topic summary

A technical issue affects app subscription approval on newly created Plus development stores using the new developer dashboard.

The Problem:

  • The appSubscriptionCreate mutation executes successfully
  • However, the returned confirmationUrl redirects to an error page stating “This feature isn’t currently available for your store”
  • Users cannot complete the subscription approval flow

Working Scenarios:

  • Older Plus development stores function correctly
  • Newly created stores with other roles (e.g., Basic) work as expected
  • The confirmationUrl properly displays the subscription approval page in these cases

Status: The issue appears isolated to new Plus development stores created through the updated dashboard. No resolution or workaround has been provided yet.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
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Description:

  • Currently, if I create a new development store (using the new developer dashboard) with the Plus role, when I create a subscription via the appSubscriptionCreate mutation, the mutation succeeds, but clicking on the confirmationUrl redirects to a page showing “This feature isn’t currently available for your store.”

  • However, for older development stores or for newly created stores with other roles (e.g., Basic), the confirmationUrl works as expected and takes me to the subscription approval page for the Shopify app pricing.

Thank you for looking into this issue!

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