"Store is ineligible for subscriptions" error in post-purchase subscription app (Dev Store)

Shopify Apps

Topic summary

Developers are encountering a “Shop is ineligible for subscriptions” error when testing post-purchase subscription apps on Shopify development stores.

Technical Context:

  • Environment: Development store with Bogus payment gateway
  • Implementation: Using add_subscription changeset in post-purchase extension
  • Error trigger: Occurs when customers click “Pay now” after adding subscription products

Key Observations:

  • One-time purchases function correctly with the same setup
  • Issue is isolated to subscription products added through the post-purchase flow
  • Multiple developers are experiencing identical problems

Current Status:

  • No resolution identified yet
  • Open question: Whether dev stores require special configuration or permissions to enable subscription testing
  • Discussion remains ongoing with developers monitoring for solutions
Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone,

I’m developing a post-purchase subscription app on a Shopify development store and I’m encountering an issue at after checkout.

Details:

  • Store type: Development store

  • Payment gateway: Bogus

  • Post-purchase extension: Using add_subscription changeset

  • Problem: When the customer clicks “Pay now”, the following error appears:

    Error: Shop is ineligible for subscriptions

One-time purchases work as expected with the Bogus gateway. The issue only occurs when a subscription product is added through the post-purchase flow.

Has anyone else experienced this? Is there a process to enable subscription support on a dev store for testing?

2

I’m getting the same error in the same scenario. I’ll keep you posted if I find anything.