App subscription approval not work on new Plus development stores

Description:

  • Currently, if I create a new development store (using the new developer dashboard) with the Plus role, when I create a subscription via the appSubscriptionCreate mutation, the mutation succeeds, but clicking on the confirmationUrl redirects to a page showing “This feature isn’t currently available for your store.”

  • However, for older development stores or for newly created stores with other roles (e.g., Basic), the confirmationUrl works as expected and takes me to the subscription approval page for the Shopify app pricing.

Thank you for looking into this issue!

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Hi @ongtung2212002

This is a known bug with new Plus development stores where the billing system isn’t fully active. Your code is likely correct.

To fix it, you need to manually enable the billing system in test mode. Go to Settings > Plan in your development store’s admin. Select any paid plan and proceed to the payment screen. Instead of entering a real credit card, choose the developer-only option to use a test credit card or enable test mode.

Once you complete this process, the billing system will be active, and the confirmationUrl will work as expected.

Hope this helps!

Thanks for your response, but it seems that with the Plus plan this feature is also locked, while it still works on the other plans. Could you check this issue again?

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facing same issue. .

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Yeah, same here. I’ve also noticed that development stores created from the partners dashboard behaves differently from the ones created from the new dev dashboard.