Shopify Inbox is functioning on some pages but not on others. What code can I use to ensure it works across all pages?
Topic summary
A user is experiencing issues with Shopify Inbox displaying inconsistently across their website pages.
Proposed Solution:
- Add the Inbox embed code snippet to the
theme.liquidfile, placing it just before the closing</body>tag to ensure site-wide loading - Alternatively, verify that the App Embed feature is enabled for all pages via: Shopify Admin → Online Store → Themes → Customize → App Embeds
Current Status:
The original poster is now asking where to locate or obtain the inbox embed code snippet. The issue remains unresolved as they need guidance on accessing the specific code required for implementation.
Hey! @GSC2 ,
It sounds like Shopify Inbox isn’t showing on all your pages because it might not be included in the theme’s main layout or templates. To ensure Shopify Inbox appears consistently across all pages, add the Inbox embed code snippet (usually provided by Shopify Inbox) to your theme’s theme.liquid file right before the closing </body> tag. This way, it’s loaded on every page. If you’ve installed Shopify Inbox through the App Embed feature, make sure it’s enabled for all pages by checking your Shopify Admin > Online Store > Themes > Customize > App Embeds.
How to get the inbox embed code snippet.
From where can i get the inbox embed code snippet.