I would like to ask about setting up shipping charges within the U.S. The conditions are as follows.
Are the following settings correct?
Please advise.
Thanks!
Greetings, @Sayaka_1 .
Thank you for reaching out and posting this question!
I’ve taken a look at your screenshot and you do have the correct settings for free shipping over $200. However, it appears you’ve also marked up the calculated rates with an additional $10 (eg. handling fee) on top for orders under $200 - is this correct?
Marking up or discounting the calculated rates means that this amount will be added or deducted from the carrier rates, so the customers could be paying more than you’re expecting in this case. If this isn’t what you were aiming for, then you can remove the calculated rate and simply create another flat shipping rate for $10. Nevertheless, I’d also encourage creating a couple of test carts on your store so you can see if the shipping rates are appearing as you’d expect in the checkout.
Here’s an example of using two flat rates (free shipping over $200 and $10 flat rate for everything else):
If you need further assistance with setting up the shipping rates, then this is something that we can help you with. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to hear more about your business! What kinds of products do you sell? Does all of your products fall within $10 for UPS Ground Shipping?
Hi @Elias
Thanks for the advice.
I will contact the Shopify Help Center.
