We’ve worked with thousands of Shopify merchants through past BFCM seasons — and one thing is clear: the stores that come out on top aren’t the ones offering the biggest discounts, but the ones that monitor their results and react in time.
Here are the key metrics that every merchant should monitor to keep their BFCM campaigns profitable and sustainable.
1. Profit Margin — The Number That Tells the Truth
It’s tempting to chase sales during BFCM, but revenue doesn’t mean much if your profit disappears in ad spend and discounts.
Keep your Net Profit Margin above 15%.
That’s your safety line. If it starts to drop, review your ad costs or scale back your discounts before they eat into your earnings.
A “sold-out” weekend means nothing if your margin’s gone.
2. CAC vs CLV — Are You Spending Smart or Just Spending?
Customer Acquisition Cost (CAC) is how much you spend to get one new customer.
Customer Lifetime Value (CLV) is how much that customer spends with you over time.
During BFCM, ad costs rise fast.
So aim for a 3:1 CLV-to-CAC ratio — for every $1 you spend to acquire a new customer, you should make $3 back.
If your CAC keeps climbing but CLV doesn’t, it’s time to rethink your audience targeting or offer.
3. Conversion Rate — Where Profit Is Made (or Lost)
Traffic means nothing if people don’t buy.
Keep an eye on your store’s Conversion Rate (the % of visitors who complete a purchase).
If your conversion rate is:
- 4–5% → needs work
- 6–7% → solid
- 8%+ → excellent
If people are adding your products to cart but not checking out, consider simplifying your checkout process, cut extra steps, and make your CTAs clearer (“Get the deal” > “Buy now”).
Small fixes here = huge impact on your profit.
4. NPOAS — The Profit Version of ROAS
Everyone loves to brag about ROAS, but it doesn’t tell you what you keep.
Try tracking NPOAS (Net Profit on Ad Spend) instead — it shows how much actual profit each ad dollar makes after costs.
For example:
Two ads both show 4x ROAS. But one spends $1,000 and nets $600 profit, while the other nets $200.
ROAS looks the same — but NPOAS reveals the real winner.
Final Thoughts
Metrics are your compass during BFCM.
Track them daily, make small adjustments fast, and focus on what really matters — profit, not just sales.
If you want to see all these numbers (profit margin, CAC, CLV, NPOAS) in one dashboard, TrueProfit can do the heavy lifting for you — so you can spend less time guessing and more time growing.
This year, let data be your edge. Because what you track is what you keep.