Topic summary
Seeking a way to block/blacklist specific customers from placing orders, preferably with a free app.
Suggestions and outcomes:
- Fraud Filter (Shopify app) was recommended, but the requester reports it’s no longer available in the Shopify App Store.
- Fraud Control app was proposed with instructions and a screenshot, but it isn’t compatible with stores in Pakistan (the requester’s country).
- Shopify Flow was suggested as an alternative approach to set up automated rules (e.g., block or cancel orders based on customer attributes), though no specific workflow details were provided.
Key terms:
- Fraud Filter/Fraud Control: apps used to create rules to block or flag suspicious orders/customers.
- Shopify Flow: Shopify’s automation tool for building rule-based workflows across the store.
Artifacts: A screenshot was shared to illustrate the Fraud Control app setup, and a link to the app was provided.
Status: No confirmed free, compatible app solution identified for Pakistan-based stores. Discussion remains unresolved with open need for a workable alternative.
Hi there @zishan999 A good app you can use for this is the Fraud Filter app, a lot of people I know personally have tested it out and said it works fine for them. You can check for it on the Shopify official website and it should be fine for you!
This app is no longer available on shoplify store.
This app is no longer available on shoplify store.
Thanks for help. However, This app is not compatible for stores in Pakistan ( my country).
You can also use Shopify Flow to solve this problem.