Broadcast Theme- Contact Form not working

Store Design
1

Hi there,

I am currently using the Broadcast theme and I have created a contact us page. The fields and options on the form are working great but when someone clicks “send” I am not getting any emails on my end so I am not receiving any customer inquiries. Any help would be great!

Thanks,

Ri

2

@rionkal ,

Please refer this link,

It has a solution.

https://community.shopify.com/c/shopify-discussions/contact-us-form-not-sending-email/td-p/742990

https://community.shopify.com/c/shopify-design/contact-form-not-working/td-p/1289521#:~:text=If%20it’s%20the%20contact%20form,Customers%20section%20of%20Shopify%20admin

3

Hey, thanks for getting back to me!

I have been on a paid plan since 2018 and am currently using the broadcast theme template. I have double checked my settings and it is all correct. This problem has only started since upgrading the broadcast theme to its current version.

My URL is: www.elfhame.com.au

Thanks,

Rion