Has anyone been successful at reaching out to shopify support recently? They are no longer taking phone calls and their support link takes me on a never-ending loop of articles that do little to assist me with my current issue. Thanks.
Hi @srandon
You could refer to this link, log in to your store account then type in a topic in the search bar and select Search. On the following page, scroll down to Get Support and click Continue and you’ll be presented with options to contact their Support via chat, email, or schedule a call-back.
If you find this helpful, please mark this answer as a solution.
Best regards.
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Thank you
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Unfortunately this is no longer available. I’m being sent on a loop. Impossible to contact them, this must be a new policy. Sign of the times, customers not looked after!!
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I’m having the same issue. It just takes me in a never-ending loop and my question is not addressed in the help center. Have you been able to reach their support at all?
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Please refer to this link to get a live chat with the support team.
None of these links work either… a never ending loop!