I’m having problems when setting up my payments since I wrote my legal name differently than from my license, so now I cannot set up my payments since the information does not match. I would like to know if it is possible to change my personal legal name on Shopify.
I’d say it is, just contact support!
Hey, @JuanMorales_1 ! Welcome to Shopify Community!
It is certainly possible to update the personal information under your Shopify Payments account. We’ll need to assist you in doing so as it’s not possible to change this information within the admin, so the next step from here is to create a support ticket. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!