so I see people reaching out this way for a refund on their monthly billing and would like to know if there’s any way other than reaching out through this post. thanks
Hi there, @SphinxShop .
As we have no secure access to accounts here via the community forums, it is best to reach out to our live support team for any billing queries like this one. Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent.
How are things going on your store at the moment? Is there anything you would like to improve or change that I could maybe help you with?