I never used Shopify but I forgot to cancel the trial and now they charged me $118.99. I cancelled the account but I don’t know if I’m
going to get a refund.
Please help 
Anytime companies have free trials that require payment methods you can expect to be charged at the end of the trial period. It is a crappy tactic but it works. Your best bet is to do a chargeback with your bank. We have all gone through this with one company or another. Always choose the cheapest trial and always set a reminder to cancel to day before. You can try to reach out but I doubt your will get a real person: https://help.shopify.com/en
Thank you for reaching out about this. In this situation you will want to contact our support team to see if you are eligible for a refund. Generally speaking, Shopify does not provide refunds for services provided, but we are happy to review individual requests.
To access our authenticated support, please follow this link: Shopify Help Center and type “Contact Support” into the AI chat window. Follow the prompts to sign in and choose your store (even if it’s closed).