When Duplicating a product I have accidentally deleted the original one, is there any way for me to get this information/ product back?
Unfortunately, there is no way to get the deleted products
Unfortunately, there is no way to restore a deleted products in Shopify, as suggested in the documentation.
It is a good idea to backup your products every now and then in order to preserve your data in situations like this.
Hi @madisonkelly ,
I am afraid it is not possible for merchants or for Shopify to recover product data after it has been deleted within the admin. Have you previously exported products via CSV? If so, the product information would be stored in the CSV file and could be imported back into your store.
Moving forward, it’s a good habit to regularly backup your store data incase something like this happens again. Exporting data via CSV is a good way to do this and these files can be stored offline on your computer or online in a cloud service incase you need to access them. There are also third-party apps on the Shopify App Store that offer backup and restoration services.
Hi @madisonkelly - sorry to hear that you’ve lost some products from your store. There’s no way in Shopify to recover deleted products, but that doesn’t mean it can’t be done. If you use Rewind for Shopify you can easily recover deleted products from your store in one click.
However, there’s another way to get some of your data back. Go to Google and type “site:<yourshopifystore.com> ”. For <yourshopifystore.com> put your store domain, and for put the title of the product. It might come back with a link to the deleted product. Then click on the three dots next to the page, and then click on “Cached”. That will give you the version that Google has last saved. You can copy the product description and potentially the images, look at how you named the variants and the prices, and recreate that in your Shopify store manually.
Rewind automates the recovery so next time it’d just be one click, but that might help you to recover some of the information.
Best of luck - if you have any questions about this don’t hesitate to ask.
Mike
If you are using gelato goto your orders act like you are reordering an item. Hit the edit button on the screen of the order. Click the save as template button on the edit screen on the top right. Once it is a template in Gelato you can readd to your store. Not sure if you can do the same to printify but if it does work it should do the trick. Let me know if it works.
If the product was deleted, Shopify doesn’t have an undo, but you can restore from a backup if you have one from an export CSV or your theme’s product data. Look through exports, any third-party apps, or email notifications that may have the product details on to help you recreate it fast.
Unfortunately, once a product is deleted in Shopify there’s no built-in undo or recycle bin feature.
If the deletion happened recently, it’s still worth contacting Shopify Support to see if anything can be recovered from the backend. You can also check things like old CSV exports or third-party apps that may still have product data stored.
To avoid situations like this in the future, using a product backup/version history app like LogX Product Version & Revert can help restore deleted or accidentally changed products much more easily.
Hi, @madisonkelly
Sure, sorry to hear this happened!
Unfortunately, Shopify doesn’t have a built-in recycle bin, so manually deleted products can’t be restored directly by Shopify or support.