Can I recover a deleted product on my e-commerce site?

Shopify Discussion
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When Duplicating a product I have accidentally deleted the original one, is there any way for me to get this information/ product back?

2 Likes
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Hi @madisonkelly

Unfortunately, there is no way to get the deleted products

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Hi @madisonkelly

Unfortunately, there is no way to restore a deleted products in Shopify, as suggested in the documentation.

It is a good idea to backup your products every now and then in order to preserve your data in situations like this.

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Hi @madisonkelly ,

I am afraid it is not possible for merchants or for Shopify to recover product data after it has been deleted within the admin. Have you previously exported products via CSV? If so, the product information would be stored in the CSV file and could be imported back into your store.

Moving forward, it’s a good habit to regularly backup your store data incase something like this happens again. Exporting data via CSV is a good way to do this and these files can be stored offline on your computer or online in a cloud service incase you need to access them. There are also third-party apps on the Shopify App Store that offer backup and restoration services.

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Hi @madisonkelly - sorry to hear that you’ve lost some products from your store. There’s no way in Shopify to recover deleted products, but that doesn’t mean it can’t be done. If you use Rewind for Shopify you can easily recover deleted products from your store in one click.

However, there’s another way to get some of your data back. Go to Google and type “site:<yourshopifystore.com> ”. For <yourshopifystore.com> put your store domain, and for put the title of the product. It might come back with a link to the deleted product. Then click on the three dots next to the page, and then click on “Cached”. That will give you the version that Google has last saved. You can copy the product description and potentially the images, look at how you named the variants and the prices, and recreate that in your Shopify store manually.
Rewind automates the recovery so next time it’d just be one click, but that might help you to recover some of the information.

Best of luck - if you have any questions about this don’t hesitate to ask.

Mike