When Duplicating a product I have accidentally deleted the original one, is there any way for me to get this information/ product back?
Unfortunately, there is no way to get the deleted products
Unfortunately, there is no way to restore a deleted products in Shopify, as suggested in the documentation.
It is a good idea to backup your products every now and then in order to preserve your data in situations like this.
Hi @madisonkelly ,
I am afraid it is not possible for merchants or for Shopify to recover product data after it has been deleted within the admin. Have you previously exported products via CSV? If so, the product information would be stored in the CSV file and could be imported back into your store.
Moving forward, it’s a good habit to regularly backup your store data incase something like this happens again. Exporting data via CSV is a good way to do this and these files can be stored offline on your computer or online in a cloud service incase you need to access them. There are also third-party apps on the Shopify App Store that offer backup and restoration services.
Hi @madisonkelly - sorry to hear that you’ve lost some products from your store. There’s no way in Shopify to recover deleted products, but that doesn’t mean it can’t be done. If you use Rewind for Shopify you can easily recover deleted products from your store in one click.
However, there’s another way to get some of your data back. Go to Google and type “site:<yourshopifystore.com> ”. For <yourshopifystore.com> put your store domain, and for put the title of the product. It might come back with a link to the deleted product. Then click on the three dots next to the page, and then click on “Cached”. That will give you the version that Google has last saved. You can copy the product description and potentially the images, look at how you named the variants and the prices, and recreate that in your Shopify store manually.
Rewind automates the recovery so next time it’d just be one click, but that might help you to recover some of the information.
Best of luck - if you have any questions about this don’t hesitate to ask.
Mike
If you are using gelato goto your orders act like you are reordering an item. Hit the edit button on the screen of the order. Click the save as template button on the edit screen on the top right. Once it is a template in Gelato you can readd to your store. Not sure if you can do the same to printify but if it does work it should do the trick. Let me know if it works.
If the product was deleted, Shopify doesn’t have an undo, but you can restore from a backup if you have one from an export CSV or your theme’s product data. Look through exports, any third-party apps, or email notifications that may have the product details on to help you recreate it fast.
Unfortunately, once a product is deleted in Shopify there’s no built-in undo or recycle bin feature.
If the deletion happened recently, it’s still worth contacting Shopify Support to see if anything can be recovered from the backend. You can also check things like old CSV exports or third-party apps that may still have product data stored.
To avoid situations like this in the future, using a product backup/version history app like LogX Product Version & Revert can help restore deleted or accidentally changed products much more easily.
Hi, @madisonkelly
Sure, sorry to hear this happened!
Unfortunately, Shopify doesn’t have a built-in recycle bin, so manually deleted products can’t be restored directly by Shopify or support.
This one stings because you were being careful. For this specific product: the duplicate you made IS most of your backup. It copied the title, description, images, variants, and prices at the moment you duplicated, so rename the duplicate to the original title and fix the handle (Search engine listing, then edit the URL handle to match the old one) and you keep most of your SEO. What the duplicate does not carry: the original product ID, so any app integrations, reviews tied to the old ID, and inventory history need relinking. Reviews apps usually let you reassign reviews by product handle. Check your review app before doing anything else. If the old URL had backlinks, set up a URL redirect from the old handle to the new one (Online Store, Navigation, URL Redirects). We ended up building an app (Restory) that can bring back deleted products with their variants and images after an agency client of ours had a rougher version of this. But in your case the duplicate plus a redirect gets you 90 percent home.
There is one recovery path in your exact situation that nobody above has mentioned: you deleted the original while duplicating it - which means the duplicate is still in your admin, and it carries almost everything the original had: title, description, images, variants, prices.
So the fastest fix is not recovery at all: open the duplicate, remove the “Copy of” prefix, and set its URL handle to the original’s handle (Search engine listing section at the bottom). Old links to the product will resolve again.
What the duplicate does not carry: the original’s Shopify ID. Anything that pointed at the old ID - app data, integrations, reports - will not follow, because a recreated or duplicated product is a new record to Shopify. That part has no workaround.
If you never duplicated and just deleted: check your email for old CSV exports (Shopify emails larger exports rather than storing them), and note the admin has no recycle bin - support cannot restore a deleted product either, as the replies above say.
Disclosure: I work on StoreVault, a backup app - versioned copies per record exist precisely because of the new-ID problem: keeping the data is easy, keeping what pointed at it is not.