Hello team,
I cannot log in to my account. I have changed my phone number and lost all recovery codes. Please help. My email address is yinwai.yeung@gmail.com
Thank you.
Hi, @yy4 !
Thank you for getting in touch. I understand how important it is for you to access your account and run your business. I’d be happy to point you in the right direction.
We will need to access your account in order to gather more information about the issue and potentially disable 2FA. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request. If you cannot login to the Help Center, you will need to click ‘I don’t have an account’ and then select a topic.
Feel free to let me know if you have more questions!