Can Shopify's pop-up box trigger email automation?

Topic summary

Main issue: whether a Shopify pop-up can trigger an email automation in the same way the site’s banner sign-up does.

Context: The poster has an email automation set to send when someone signs up, but their current Mailchimp setup isn’t triggering via a pop-up and they’re considering dropping Mailchimp.

Key update: Shopify does not provide a built-in pop-up that directly triggers automations like the banner.

Suggested solutions:

  • Use third-party apps (e.g., Privy, Klaviyo) to create pop-up/sign-up forms that can trigger automations when a user submits the form.
  • These apps can integrate with email workflows and potentially replace Mailchimp for this use case.

Definitions:

  • Automation: an email workflow that is triggered by an event (e.g., a sign-up form submission).
  • Pop-up: a modal sign-up form displayed on the site.

Outcome: No confirmation of implementation; discussion remains open.

Notes: Screenshots are included but not essential to the core advice.

Summarized with AI on December 14. AI used: gpt-5.

I need some help please,

I have setup and automation to send out an email when some signs up, does Shopify have a pop up box that i can use that will trigger the automation the same way as the banner?

Currently i have mail chip but its not able to trigger so want to get rid

1 Like

Hi @shaundesigner83

Shopify doesn’t have a built-in pop-up feature that directly triggers automation the way a banner does. However, you can use Shopify apps like Privy or Klaviyo, which can trigger automations when someone interacts with a pop-up form. These apps allow you to create sign-up forms and pop-ups that integrate with your email automation, similar to how your banner works, but with added flexibility.

You can replace Mailchimp with one of these apps to achieve the same functionality.

If you have other questions, I am willing to answer them more.

Best regards,

Daisy