We are looking to add a live chat to our website but we need one which also has an app which can be added to our iPhones as we are not always in front of the PC. Can anyone recommend a app which has this too.
Hi, @UKBiker !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
I understand that you are looking for a solution to implement a live chat option that is also available through a mobile device. This is an awesome idea as you’ll always be able to assist your customers if they have any questions or concerns. In this case, I suggest adding Shopify Inbox to your shop. This app allows you to interact with potential customers and provide tailored recommendations if they have any questions regarding your artwork or shipping. This is done through a chat option that is located directly on your store. You can also take advantage of the Shopify Inbox mobile app for IOS that will allow you to connect with customers on the go. Feel free to review our Shopify Inbox Guide on how to set this up.
Let me know how that goes!