Topic summary
A user is experiencing an issue preventing them from purchasing a shipping label. They’ve shared a screenshot showing an error or problem message.
The user is seeking specific guidance on:
- Confirming something is “definitely not” the case (likely responding to a troubleshooting suggestion)
- Identifying which settings might be causing the problem
- Step-by-step instructions for resolving the issue
They’ve expressed frustration with vague troubleshooting advice and are requesting clearer, actionable steps to fix the shipping label purchase problem. The discussion appears to be in its early stages with no resolution yet provided.
1 Like
1.) definitely not
2.) which setting could be the problem?
3.) How do I do that?
4.) vague
5.) How do i do that?