An issue involving storefront and admin access emerged earlier and this was why you were encountering problems with logging in and accessing your website. We posted about it on our Shopify Status page and @ShopifySupport Twitter page. Fortunately, the issue has been resolved so all systems are now operational. If you’re still unable to log in or access your website, you can clear your browser’s cookie and cache to fix them.
Thanks for your patience while we worked on fixing the issue!
An issue involving storefront and admin access emerged earlier and this was why you were encountering problems with logging in and accessing your website. We posted about it on our Shopify Status page and @ShopifySupport Twitter page. Fortunately, the issue has been resolved so all systems are now operational. If you’re still unable to log in or access your website, you can clear your browser’s cookie and cache to fix them.
Thanks for your patience while we worked on fixing the issue!
An issue involving storefront and admin access emerged earlier and this was why you were encountering problems with logging in and accessing your website. We posted about it on our Shopify Status page and @ShopifySupport Twitter page. Fortunately, the issue has been resolved so all systems are now operational. If you’re still unable to log in or access your website, you can clear your browser’s cookie and cache to fix them.
Thanks for your patience while we worked on fixing the issue!
I understand that it must have been frustrating to not know what was happening with the POS platform and to not be able to reach our support team while we were experiencing higher than usual requests. To clarify, we were still taking live chats, callbacks, and emails through the Shopify Help Center, but response times were delayed.
Our developers were aware of the issue and it has since been resolved. During the time that the POS platform was down, we posted updates on our status page, as well as on @ShopifySupport’s Twitter page. Feel free to keep these links on hand for future reference.
The information that our developers gathered from this downtime should help us strengthen the platform and reduce the chances of outages going forward. Thank you for your patience and understanding while we worked to resolve this.
This is the common issue on every platform not just on shopify but also on other platforms like it you need to wait for a while and then try again to login just as you can read here some information about its reason.