Topic summary
A user encountered a payment processing error and shared a screenshot of the issue.
A support representative responded, advising the user to:
- Contact their bank or card provider to verify if there are any restrictions or errors on their card
- Double-check for potential issues that might be blocking the transaction
The discussion remains open, awaiting further troubleshooting steps or resolution. The error could stem from bank-side restrictions, card limitations, or payment gateway issues that require verification with the financial institution.
Hi @Adetol !
Before anything else, kindly reach out to your bank provider to double check if there’s any error or restriction on your card.