We are having a problem with apple pay. When customers use apple pay, they cannot select ‘local pick up’ They then have to go back, go to check out and manually upload their card details. This is losing me sales, what has everyone else done? Should I turn off Apple Pay? its so clunky.
Topic summary
Apple Pay checkout prevents customers from selecting the “local pick up” fulfillment option. Shoppers must back out and complete checkout manually by entering card details, creating friction and abandoned purchases.
Impact and concern:
- Reported loss of sales due to the clunky user experience.
- Business is considering disabling Apple Pay to reduce checkout friction.
Request to peers:
- Seeking proven workarounds or settings that enable local pickup with Apple Pay.
Status:
- No solutions or confirmations provided yet; issue remains open with a decision pending on whether to turn off Apple Pay.
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