Cart

Nederlands Discussies Technische Q&A

Topic summary

Main issue: On the No Excess website (Dutch clothing brand), selecting a quantity greater than 1 on a product page (“item card”) and clicking Add only adds a single unit to the shopping cart.

Observed behavior:

  • Quantity can be increased via the + control on the item card.
  • Despite the displayed higher quantity, the cart receives only 1 item after adding.
  • A referenced photo (screenshot) is provided to illustrate the issue and appears central to understanding the UI behavior.

Context and impact:

  • Affects customers trying to purchase multiple units of the same item.
  • No platform, browser, or code details are provided.

Status:

  • No proposed fixes or diagnostics yet; no replies or decisions reported.
  • Key unanswered questions: Which e-commerce platform/CMS is used? Does the issue occur across all browsers/devices? Is the quantity updated on the product page or ignored by the cart logic?
  • Discussion remains open and unresolved.
Summarized with AI on January 29. AI used: gpt-5.
1

Dear All,

We have a problem with our shopping cart. As soon as a customer wants more than one item from 1 item, he can add these to the item card, but only 1 is added when adding. You can leave it with + add. SEE photo below.
We have a problem with our shopping cart. As soon as a customer wants more than one item from 1 item, he can add these to the item card, but only 1 is added when adding. You can leave it with + add.

website of No Excess an dutch clothing brand.