Cash on Delivery (COD) Payment Method and Associated Security Fees

Shopify Discussion

Topic summary

Request to implement a “security fee” specifically for Cash on Delivery (COD) orders in a Shopify store.

  • Objective: Add and collect a security fee when a customer selects COD (Cash on Delivery) as the payment method.
  • UX requirement: Clearly inform customers about the fee during COD selection; once the fee is paid, allow the customer to continue and place the order seamlessly.
  • Ask: Step-by-step guidance on setup or recommendations for a Shopify app that supports this workflow.
  • Constraints: Fee should apply only to COD, with transparent disclosure before order placement.
  • Status: No solutions or apps identified yet; the post is seeking community suggestions and remains open.
Summarized with AI on January 6. AI used: gpt-5.
1

Hello, Shopify community,

I’m currently looking for guidance on implementing a security fee for customers who choose the Cash on Delivery (COD) payment method on my Shopify store. Could anyone kindly provide information on the steps to set up this functionality or recommend an app that facilitates the process?

Ideally, I’d like the customer to be informed about any associated security fees during the COD selection process. Once the security fees are paid, the customer should then be able to proceed seamlessly with placing the order.

Your insights and recommendations would be greatly appreciated. Thank you in advance for your assistance

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