How to redirect COD customers to pay shipping charges?

Topic summary

A merchant seeks to charge shipping fees specifically to customers who select Cash on Delivery (COD) as their payment method during checkout.

Current Limitation:

  • Shopify’s native settings don’t support automatically adding fees based on payment method selection.

Proposed Solution:

  • Use the “Releasit Cash On Delivery” app (available free on Shopify App Store)
  • The app allows merchants to configure additional fees for COD orders
  • Features include: free installation, compatibility with all Shopify plans, and 24/7 support

Follow-up Question:

  • The original poster requests more detailed explanation about the “Create a Custom Payment Method” option mentioned in the app’s Fee settings page.

Status: Discussion remains open, awaiting clarification on implementation details.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.

“Is there any way to redirect customers to pay the shipping charge to confirm their order after they have selected Cash on Delivery (COD) as their payment method during the checkout process?”

Hello @CritterKids

This is not unfortunately possible inside Shopify settings, but you can do this by using our app Releasit Cash On Delivery which allows you to add a fee to cash on delivery in Shopify

You can install the app for free on the Shopify App Store here: https://apps.shopify.com/cash-on-delivery-fee

Then you can configure an additional fee for cash on delivery on the Fee settings page of the app here:

The app is completely free to install and works on all Shopify plans and we also offer 24/7 support, so if you have any questions or you need help feel free to contact us from there!

I hope this helps you!

Marco from Releasit

Hello there,

thank you for providing solution, can you please explain last solution in more detail , like how it can be achieved ? (“Create a Custom Payment Method”)