Checkout on Facebook and Instagram - Calculated Shipping Rates?

Payments + Shipping & Fulfilment
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Topic summary

Meta is mandating that Facebook and Instagram Shops use their integrated checkout system (connected to Shopify Admin) as of April 24, 2024, or shops will become invisible on these platforms.

Main Concern:
Whether calculated shipping rates from third-party apps (specifically Advanced Shipping Rules) would transfer to Meta’s checkout system, or if shipping configurations would need to be rebuilt.

Resolution:

  • The original poster tested Meta Checkout and confirmed that dynamic shipping profiles from Advanced Shipping Rules successfully ported over without issues.
  • Orders process normally through the warehouse within minutes.
  • Payments initially show an ‘Authorized’/‘On Hold’ status before being collected, then flow through like standard Shopify orders.

Key Limitation Noted:
Carrier-calculated shipping rates are not available on Meta checkout (only app-based calculated rates work).

The discussion confirms compatibility concerns were unfounded, and the transition worked smoothly for calculated shipping configurations.

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
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Currently our Facebook & Instagram Shops simply link to the product on our Shopify website. However, as of April 24th, 2024 Meta is forcing using their “upgraded” checkout connected to Shopify Admin or shops will no longer be visible.

Our biggest concern at the moment is shipping rate parity. We use calculated shipping rates through Advanced Shipping Rules in Shopify. Combing through documentation and YouTube videos I still can’t get a clear view if those shipping rates will be pulled across to checkout on Instagram and Facebook or if we will have reconsider our shipping configuration in order to maintain parity.

At time of writing we’re not quite willing to just make the change to see what happens so any insight would be much appreciated!

Note: Originally posted in ‘Shopify Apps’ on 4/3/24, but did not get a response so trying a different area of the community.

1 Like
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Hello, Also same problem. Are you using a third-party payment processor or Shopify Payment?

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Hi! We’re using Shopify Payment. No luck on clear guidance yet.

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For future reference:

  • It seems like we over thought it. We eventually decided to enable Meta Checkout to test and all of our dynamic shipping profiles from Advanced Shipping Rules cleanly ported over without any fuss.
  • Order processing does not look to follow Meta’s documentation on the subject. There was an ‘Authorized’ / 'On hold" status, but payment was collected within a few minutes and it processed through to our warehouse like a normal Shopify order.