COD Razorpay

Shopify Discussion

Topic summary

A Shopify merchant in India is experiencing configuration issues with Razorpay’s Cash on Delivery (COD) payment option.

The Problem:

  • When attempting to add an extra fee for COD orders, the COD option appears in multiple places incorrectly
  • Standard shipping methods are showing “COD by Razorpay” for free
  • Selecting COD redirects customers to Razorpay’s payment gateway, requesting upfront payment of the order total plus COD fee

Desired Outcome:
The merchant wants COD to appear in only one location with these characteristics:

  • Either as a standalone COD option (as shown in the attached screenshot)
  • OR under Razorpay with the added fee applied
  • Crucially: without requiring upfront payment (true COD functionality)

The issue remains unresolved with no responses yet. An image has been shared showing the current payment method configuration.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hello, I am from India. I am trying to setup payment methods where I want to charge extra amount for COD Orders. When I do that, Even standard shipping shows cod by razorpay for free and even when I select COD, Payment method is getting redirected to Razor pay and is asking to pay the Actual price+ COD Fee upfront. Can anyone help me out here. Thanks in advance.

I only want COD option to be present on one place. Either a separate COD Option as on the Image or COD option under razorpay but with added fee without actually asking for payment.

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