COD Razorpay

Shopify Discussion

AI-generated summary

A Shopify merchant in India is experiencing configuration issues with Razorpay’s Cash on Delivery (COD) payment option.

The Problem:

  • When attempting to add an extra fee for COD orders, the COD option appears in multiple places incorrectly
  • Standard shipping methods are showing “COD by Razorpay” for free
  • Selecting COD redirects customers to Razorpay’s payment gateway, requesting upfront payment of the order total plus COD fee

Desired Outcome:
The merchant wants COD to appear in only one location with these characteristics:

  • Either as a standalone COD option (as shown in the attached screenshot)
  • OR under Razorpay with the added fee applied
  • Crucially: without requiring upfront payment (true COD functionality)

The issue remains unresolved with no responses yet. An image has been shared showing the current payment method configuration.

1

Hello, I am from India. I am trying to setup payment methods where I want to charge extra amount for COD Orders. When I do that, Even standard shipping shows cod by razorpay for free and even when I select COD, Payment method is getting redirected to Razor pay and is asking to pay the Actual price+ COD Fee upfront. Can anyone help me out here. Thanks in advance.

I only want COD option to be present on one place. Either a separate COD Option as on the Image or COD option under razorpay but with added fee without actually asking for payment.

srtasw_0-1735692096049.png
srtasw_0-1735692096049.png761×861 25.6 KB