Collaborator Bug

Hi,

I have removed a user and signed out and back in and tried to add another user. It keeps giving me the same error. Anyone else having this issue? I had a user up until 15 mins ago so I know it works.

Error

'“Something went wrong

Your organization has reached the maximum number of users allowed.”

Can someone confirm if I can just give the collaborator Code by email to someone and them access Shopify?

@richard2025 yes you can send collab code and ask other person to send you the collab request.

Thank you very much!

@richard2025 welcome, do let me know if you need any other updates.

Thank you and I have waiting 12 hours and I still cannot add a collaborator.

Sent a PM with the code and URL