Compare at price not showing crossed out price on product page

Here’s my store:

colourfi.store

Compare at price is different when clicking on product vs. the product page how do I fix this?

Hi,** @AntiEverybody **.

I’ve taken a look at your store and am unsure which products you’re referring to. Are you able to show me a specific example of which product is showing a different compare at price on your product page?

Feel free to share screenshots from your store if that’s easier, so that we can take a look into this matter further.

In the meantime, I’ll link our help document here on setting sale prices for your reference.

@AntiEverybody

yes, i have checked it work

1 Like

@AntiEverybody

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

Thanks for sharing those screenshots,** @AntiEverybody **.

I’ve checked your store again from my end and was able to see the both the original price of the product with a strikethrough, as well as the sale price. I’ll share some screenshots below so that you can take a look at what your store looks like from my end.

The image below is from your homepage:

This one is from your collection page:

While this one is from the product page:

If you’re still having issues seeing the strikethrough price from your end, this could be because of a potential caching issue with the browser that you’re using. You can try clearing your browser’s cookies and cache, or try accessing your store using a different web browser altogether, or a completely different device. You can also try to access your storefront via incognito or private windows to rule out any browser issues.