Hi,
I have a problem - even I set up “Compared price” Shopify is not showing crossed-out prices. I can see it only in the anonym mode window. Can you help me with this? Do you have idea what can cause this?
My website is snowfeetstore.com
Thank you very much.
Hi @Denisa-B ,
It’s a great idea to have sales, and using the compare-at-price feature is certainly the best way to do it. In order to show the original price crossed out, the value in Compare at price must be higher than the value in Price to show a sale price.
If you have correctly done this but are still not seeing the crossed-out price on your storefront, then it becomes a question of the theme you are using. Is it a third-party theme or a free Shopify theme? I ask because our support can naturally help you with a Shopify theme, but if it is not a theme we made then the scope of Shopify’s support does not extend that far.
If it is a free Shopify theme that you are using, have you made any code changes to that theme or added any apps to it?
Meanwhile, I had a look at your store - your story sounds brilliant! Congratulations on establishing yourselves as pioneers of ski skating. It’s most intriguing! And your content is spot on, you’re clearly investing plenty of time in educating and raising awareness around a new concept like this, it’s evident in your stellar social media following.
How are you finding sales? Are there any areas in your business plan that you feel you’d like to spend more time on or strengthen? And how are you marketing your store?