How do I enter the queue to chat with the support advisor? When I press on it, only the same chat appear. It is like a spam.
Topic summary
- Issue: In the Shopify support chat, the user cannot enter the queue to speak with a support advisor; clicking the option repeatedly opens the same chat screen, appearing like a loop or spam.
- Evidence: A screenshot is provided to illustrate the repeating chat behavior.
- Status: No solutions, troubleshooting steps, or confirmations from support are provided yet; the issue remains unresolved/ongoing.
