Conversion drop off

Hey

Does anyone find that their conversion drops off from abandoned carts? I’d be interested to hear peoples experiences using an abandoned cart app and if it helped them at all

Hey @Grantlyk ,

Abandoned carts are definitely a common issue, but using the right tools can help win back those potential customers. I’d recommend checking out our app, Ako Marketing to help you increase your conversion rate.

With Ako Retargeting, you can set up personalized ads that target customers who left items in their cart, nudging them to come back and complete the purchase. Plus, if you pair it with Ako Loyalty, you can reward customers with points or exclusive perks for coming back and finishing their purchase, creating more incentive to complete the sale. Our client, LINE Friends, increased their repeat purchases by 80% with our app. You can learn from their experience here.

Plus, if you’d like to learn more about conversion rates, you can check out our blog here

Give these a shot—they’re pretty effective for improving conversions! Let us know how it goes!

Hi @Grantlyk ,
Great topic. Abandoned carts are one of the biggest leaks in the conversion funnel, so it’s no surprise many stores see a noticeable drop-off at that stage. The good news is that a well-timed and relevant abandoned cart email sequence can make a big difference.

From what we’ve seen, here’s what tends to work best:

  1. Send the first email quickly
    • Timing matters, a follow-up within the first 1 to 2 hours often brings the best results
    • Include the product they left behind, a clear call to action, and optional urgency like low stock or time-sensitive discounts
  2. Use a multi-step sequence
    • One reminder is rarely enough. A second email 24 hours later with social proof or FAQs helps address hesitation
    • A third gentle nudge with a small incentive can capture fence-sitters, especially if your margins allow for it
  3. Personalize and test
    • Personalizing with a first name, product name, or recently viewed items can boost open and click rates
    • A/B test your subject lines and content to improve performance over time

If you’re looking for a cleaner, more automated way to handle this,
Retentionly – AI Email Marketing is a great option. It is beginner friendly with AI integration, so setting up your abandoned cart sequence takes just minutes. You only pay for the emails you send, and the team sets everything up for you at no extra cost, so you can focus on converting traffic while we handle the follow-ups.

Need a hand? Just reach out via our live chat, we’re happy to help!

Cheers,
Retentionly Team
If this helped, feel free to like or mark it as solved so others can find it too.