There is a website that is an exact copycat of our legitimate business website, and it updates in real-time, the second we apply a change to OUR theme, THEIR site is updated. It makes me think they have some sort of direct connection or script inserted into the structure of OUR website or theme.
The fraud site is omoilifeshop.com, looks exactly like ours, but is not built with Shopify.
The only tell that they’re the fake is their PRODUCTS ALL vs our LATEST in the top menu navigation.
If anyone has any thoughts as to what this might be or how to deal with this, I’d greatly appreciate it.
In the meantime we have reported the domain to its hosting provider and domain registrar, as well as other areas where it has been affecting us. The site was temporarily suspended for phishing after I reported it to the hosting provider, but days later it was back as usual.
Sorry to hear about your case, it must be so stressful. But it is a good sign I got a warning for a phishing website when I visited the link.
That is a good start, plus you reported to hosting and provider and domain register. But check this video, links in description and report on as many sites as you can https://www.youtube.com/watch?v=0fIUiv9-UFk
We had a similar try but more naive I think, and the site was closed in a few days.
But how it is possible, when in this AI age, there are some tools that can copy complete websites? Plus there could be scripts that scrap your website and maybe scheduled tasks that run those scripts at even intervals.
It’s definitely a scraper in action. I’ve just never seen the real time updating like this. As I wrote in my OP, I have already contacted the registrar and hosting provider.
Laza_Binaery, thank you so much for that YT link, I just went and submitted reports to all the sites in the vid. So far, this seems like best follow-up action to take (assign negative reputation thru widespread reporting), since the hosting provider initially did report the site/it was blocked, but it was back in action the next day.
@M_R1 Glad you got the cloned site taken down. As others have said, it’s not very difficult to scrape contents of a website. Detecting them can sometimes be the tricky part. We’ve written a short blog on some methods we use to identify cloned sites. One of the most reliable methods is fingerprinting your frontend store so when a clone goes live, we are notified immediately - How to Detect and Prevent Fake or Cloned Shopify Stores - SecureCommerce Blog