Hi,
When i try to create an account i can’t click the ‘submit’ buttons…
it’s not clickable…
what now?
AI-generated summary
Problem reported on a Shopify store account-creation page: the “submit” button appears not clickable, preventing new account registration. The issue is described as happening when trying to create an account, and a screenshot is provided as supporting evidence.
Current development:
- A follow-up asks for the site URL to investigate the problem directly.
- Two links are then shared: the custom domain challenge page and the underlying myshopify.com store URL.
Key context:
- The discussion is still at the troubleshooting stage.
- No confirmed cause, workaround, or fix is given yet.
- The shared image is relevant because it shows the non-clickable button state.
Status:
- Open / unresolved.
- Next likely step is testing the provided URLs to identify whether the issue is caused by theme code, styling overlay, disabled form logic, or another storefront configuration problem.
could you share the site URL so that I can check and provide solution