Currency Conversion Not Working

Topic summary

Main issue: A Pakistan-based Shopify store needs to show prices in each customer’s local currency, but the current setup frequently displays the wrong currency by location.

Context and attempts: The merchant integrated a currency converter app to auto-detect customer location and format prices accordingly, and has tried multiple converter apps. Despite this, customers in Pakistan often see prices in “$” instead of PKR (Pakistani Rupee).

Constraints: Shopify Payments is not integrated into the store, which may limit native multi-currency capabilities; the thread does not provide further technical details or settings.

Request: Seeking guidance on how to reliably display correct local currencies for all customers, especially ensuring PKR for Pakistan-based visitors.

Status: No solutions or next steps confirmed yet; the issue remains open and unresolved.

Summarized with AI on December 19. AI used: gpt-5.

Hello, I hope you all are doing well. I am running a Pakistan-based store, & i am selling Worldwide and my client had a requirement that the store should display prices in the currency of the customer’s respective country.

I integrated a currency converter app to meet this requirement, but now the issue is that the currency often doesn’t display correctly for customers according to their location. For example, people in Pakistan see prices in “$” instead of their local currency but pakistan local currency is “PKR”. I have tried different currency converter apps, but the issue isn’t resolved. Can anyone help me with how to fix this problem?

Note: Shopify Payment is not integrated into the store.