Currency convertor is not changing

Shopify Discussion

Topic summary

A store owner reports that Shopify’s currency converter is not functioning—when attempting to switch from INR to other currencies, prices remain displayed in INR. The issue involves a currency selector dropdown that appears non-functional.

Potential causes identified:

  • Shopify Payments requirement: Multi-currency functionality through Shopify’s localization form requires Shopify Payments to be enabled
  • Theme or app conflicts: Incompatibilities with installed themes or apps may be interfering with the converter

Current status: The discussion remains open with diagnostic suggestions provided but no confirmed resolution yet.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

In my store I used shopify’s currency convertor, but when I tried to change the currency from INR to some other currencies it was still in INR. How to rectify that.

Store link: https://2512.in/

I’m talking about this:

Sivadarshan_0-1746259069899.png

Thanks in advance

2

You might also want to look into any theme or app conflicts that could be affecting the converter.

3

If I am not mistaken, this is a Shopify localization form which works with multi-currency and to use that you need Shopify Payments:

https://help.shopify.com/en/manual/payments/shopify-payments/store-currency/multi-currency