I’m operating a store that offers customized artwork, which needs customer approval before the order can be fulfilled.
For this reason, after creating the artwork, I send my customers an email that request design approval. So far this was a manual process in which I checked my mails for feedback.
Now, I want to automate this process a bit. My idea was, that it would be super helpful if I can include an “Approve design” Button. When a customer clicks on the button, a tag will be added to the order in shopify.
Yes this can be done but you’d need an app to do it.
Here’s I would approach that technologically:
You send the email to the customer and add a link (or button using CSS styling) to your app server.
The customer clicks the button and is taken to a page on your app server.
On that page, you’ll have some logic that validates the user came from your email (you can set up an encoding system or something as simple as the order ID and customer last name)
If the ID checks out, then display a message on the page that says something like “Your design has been approved…”. And then the app’s backend kicks in by sending an API request to your Shopify store to update the order with the tag (and optionally send a notification to your staff).
To do this you’ll need to:
create a custom Shopify app so you can get API keys and make the request from app to Shopify to update the order
host the app on a server
My team builds custom apps all the time, if you want something like this built feel free to reach out to speedboostr.com/contact.
You can send approval notifications after an order is paid. The email template can be customized with a “approve design” button for the customer to select.
I am looking for the same thing. I would like a button with the email, where I can send an email template, upload the file and that the customer would have to approve, and a button they can click on that changes a shopify tag.
You might want to check out my app ApprovePro - it lets customers easily approve/reject custom artwork. Instead of handling approvals over email threads, it sends customers a direct link where they can review the artwork, leave feedback, or request changes.
Customers approve or request changes instantly via a secure link
Automatic reminders to keep things moving
Internal notifications so your team stays updated
A centralized portal for managing design approvals (also accessible external to Shopify)
It’s built to minimize support requests and speed up production for custom order businesses like yours.
