Customer Refund Notification Email

Shopify Discussion
1

Hi

Can I send another customer refund notification email after I have already made the refund action?

Appreciate the help

thank you.

2 Likes
2

Hi Ankur,

Thanks for the help.

I currently don’t see another refund option on my screen as seen below.

As I said earlier, we have already made a refund without sending the refund mail notification so we want to send a new one to the customer.

Liron123_0-1675872920448.png
Liron123_0-1675872920448.png1026×903 49.7 KB

3

Hello WebsitePandas, do you know if you can add the refund reason to the refund notification?